Children's Advice and Duty Service

What is CADS?

Norfolk County Council uses the Children’s Advice and Duty Service (CADS)  to help ensure that all children receive the right support, as soon as safeguarding concerns are raised.

This is run by a team of senior social workers who provide advice and support to other professionals who are worried about a child, talking through the risks and strengths within families and agreeing together who is best placed to meet the child’s needs.

As a school, all of our DSLs (and additional staff) make contact with CADS when they have a specific concern about a child and need further professional advice.

Members of the public who have concerns about the safety of a child should continue to call the same number 0344 800 8020.  If it is an emergency, dial 999.